I had the day off, but was told about the numerous issues with Axxess today. There were issues with the mobile app getting visit notes to load, COVID screening and basic logins. The staff in the office could not load... (More)
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Home HealthHome CareHospiceStaffingPatient EngagementRevenue Cycle ManagementPDGMCoronavirus (COVID-19)Discussion
HospiceI have been having difficulties trying to get tickets resolved or even answer to my concerns, is anyone else having this as well?
Discussion
Home HealthHome CareHospiceStaffingPatient EngagementRevenue Cycle ManagementPDGMCoronavirus (COVID-19)Axxess CARE User Group for OrganizationsAxxess CARE User Group for CliniciansIs anyone else still having issues with the redirecting screen when logging in? Most computers will now allow them on, but we have one computer that still gets stuck on the redirecting screen. We've tried clearing the browser history and... (More)
Answer
HospiceHi Bonnie
If already approved in QA, re-open the care plan and edit. I do this through the schedule, however, I believe it can be done through the task list. Hope this helps.