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Home Health

Any good online training material for clocking in and out with Axxess as a EVV? or a number or email I could use to ask Axxess people my doubts?

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Dioni
Dioni

Good Afternoon @Pia 
Thank you for your question,

Please navigate the following links that will provide training on our Mobile Electronic Visit Verification Application. (EVV)

https://www.axxess.com/help/agencycore/software-updates/evv-grey-house-for-all-visits/  

https://www.axxess.com/help/axxess-homecare/mobile-evv/homecare-electronic-visit-verification-evv/

https://www.axxess.com/help/axxess-homecare/mobile-evv/video-homecare-mobile-evv/

You can contact our Axxess Support line at (866) 795-5990 or if you are a superuser you can submit a ticket with your inquiries.

Your Friends at Axxess

Terrence
Terrence

@Dioni 

The Axxess HomeCare application has changed since 2017.  Can we request an updated version of this documentation?

Thank you

Cullie Poseria
Cullie Poseria

@Terrence  I'm not sure if you want the home health or home care app information. These pages have some info on the home care app: https://www.axxess.com/help/axxess-homecare/mobile-evv/

Terrence
Terrence

@Cullie Poseria The Axxess HomeCare app, t answer your question.  Thank you for the link, but the issue is that this information supplied is outdated.  There have been many changes to the HomeCare app including but not limited to COVID-19 screenings.  I have not found a complete set of current instructions on the use of the app.

Cullie Poseria
Cullie Poseria

Hi @Pia  this is the most recent video for the Home Health mobile app, looks like a couple of Dioni's links above are for the Home Care app. 

https://youtu.be/Ud5HuX0mzvU
Pia
Pia

Hi Cullie! Thanks! yeah this is what I need! That video is really good. I would like to see one that shows me how to complete a HHA Visit. Do you know where I could find something like that?

 

Thanks!

 

Pia 

Cullie Poseria
Cullie Poseria

Hi @Pia , I know this video shows a bit of the HHA visit note around 4:30 mark, there may be more helpful training through in the rest of the video to you (these are in the help center here):

https://youtu.be/9tAOX1r23Xs

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