I have had a ticket open for 3 months now on the issues with authorizations not working correctly when all of the units have been worked for a client. Our staff is given no notification or awareness when a client's schedule has been worked beyond what is defined in the authorization list. I wanted to know if anyone had any insight on this issue?
Where am I?
In The Axxess Community you can ask and answer questions and share your experience with others!
This issue may be resolved. I am requesting any agency that has experienced this issue to comment with their finds.
Thank you all,
Have a Blessed New Year!!