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Home Health
ANYBODY HAVING PROBLEMS WITH (EDIT) WHEN YOU RUN A DISCHARGE REPORT--CAN'T EDIT....EVERY TIME I HIT EDIT ON A PATIENT'S D/C IT SAYS ERROR.
ANYBODY HAVING PROBLEMS WITH (EDIT) WHEN YOU RUN A DISCHARGE REPORT--CAN'T EDIT....EVERY TIME I HIT EDIT ON A PATIENT'S D/C IT SAYS ERROR.
Where am I?
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Good day @Ricky . Thank you for reaching out to us in the User Community. To clarify your inquiry, are you receiving this error when selecting View > Lists > Patients > Status = Discharged > Edit (pencil/paper icon)? Thank you, Stephanie
I GO TO REPORTS, THEN GO TO DISCHARGED PATIENTS, THEN GENERATE REPORT, THEN EDIT....WHEN I HIT EDIT IS WHEN IT KEEPS SAYING ERROR. I HAVEN'T HAD THIS PROBLEM IN THE PAST. STARTED LAST WEEK.
Hi @Ricky . Thank you for the additional information. I just tested in my environment and was able to "Enable Editing" in my Excel worksheet. You may have a pop-up blocker on that may be prohibiting you from moving forward.
Good day @Ricky . Correction to my last response. I do understand the "Edit" action you are speaking about and the error you are receiving. To serve you better, we encourage our organizations to share and submit inquiries through the Support Ticketing Center to allow our teams the opportunity to review and resolve immediately. Thank you for your continued partnership and being a valued Axxess customer, Stephanie
WELL IT'S BEEN AWHILE AND STILL HAVING PROBLEMS WITH (EDIT) DISCHARGED PATIENT REPORT. WE HAVE SENT IN A SUPPORT TICKET TOO...
I am too having this issue. Reports are due in March and if this doesn't get fix I won't be able to complete the discharge report.
WELL GOING PAST 22 DAYS AND STILL NO FIX TO THE PROBLEM...AND HERE COMES A NEW MONTH...
I just got off the phone with Axxess, they created a ticket. I informed them that a ticket was created 22 days ago and problem is still not fixed. I told them that the Utilization Report is due 03/15/23 and the administrator is wanting to get this done this week. Let's see if they rush to get this issue fixed
Hello, checked this morning, you are now able to edit..
YEA, JUST GOT INTO THE OFFICE AND NOTICED THAT---GREAT.....
i reported that to support also 2 wks ago