IM GETTING 'PLEASE ENTER A VALID DATE RANGE' WHEN THERE IS A VALID DATE RANGE.
I ALREADY OPND A CASE
Where am I?
In The Axxess Community you can ask and answer questions and share your experience with others!
I ALREADY OPND A CASE
In The Axxess Community you can ask and answer questions and share your experience with others!
Hello @Alex . Thank you for reaching out to us. We are aware of a current concern regarding the scheduling report not populating in the Home Health solution. Our Product team is fully aware and this is noted as a critical concern. Updates on resolution will be provided as they are available. Thank you for your patience. Stephanie
Has there been any updates with this? I am still unable to pull this report and we use it daily.
Good day @HALEY . We truly understand the importance of this function. Our teams are still actively working to resolve. We are hopeful for a resolution very soon. Thank you for your patience, Stephanie.
Do you have an update on when this might be resolved?
Thank you
Following.
It has been quite difficult to manage scheduling over 200 visits this week with this report not working. A task that normally takes 45 min to 1 hr, took me about 6 hours on Friday.
Good day! I am happy to report that the Schedule Report has been corrected. We appreciate your patience and partnership during this time. Please reach out to us if you require additional assistance. Thank you,. Stephanie
Please let us know an update. Thank you
Hello @Robert . I believe our posts may have crossed. Please let us know if you require additional assistance. Thank you, Stephanie