Anyone having issues logging into the HomeCare app?
Where am I?
In The Axxess Community you can ask and answer questions and share your experience with others!
Anyone having issues logging into the HomeCare app?
In The Axxess Community you can ask and answer questions and share your experience with others!
Hello @Terrence . There have been no reported issues. I actually have been in the Axxess Home Care app all day. We encourage you to submit a support ticket for our teams to review and resolve. Thank you for your partnership, Stephanie
Hello Stephanie,
I already submitted a ticket on the issue. Log out of the mobile app on a device then try to log back in.
Whatever has changed in the Axxess system, now allows the mobile app to work again.
Multiple different Android and iOS devices had reported this issue today.
It works now, so everyone can act like nothing was ever wrong.
We have issues now. Axxess has been giving so many issues lately. The funtionalities that were working before are not working now. We are so frustrated.