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Home Health
Can you have 1 e-mail address for 2 physicians for Physician's Portal? Or does each provider need a separate e-mail address?
Can you have 1 e-mail address for 2 physicians for Physician's Portal? Or does each provider need a separate e-mail address?
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In The Axxess Community you can ask and answer questions and share your experience with others!
Hello @Christian . Thank you for reaching out to us in the User Community. Each physician is required to have their individual email. Similar to your log in to Axxess, an activation link will be sent to the physician's email to create a log in password. Please let us know if you have any questions. Your partner at Axxess, Stephanie https://www.axxess.com/help/agencycore/physician-portal/physician-portal-faq/
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Thanks Stephanie, for your speedy response! You're always a great resource. Follow-up question, is there a way to set up a second 'notification' or 'alert' to an office manager? For example, a practice we work with has multiple providers. But the fear is that the providers are busy throughout the day and won't always check their inbox when new orders are requested.
Can Physician's Portal 'ALERT' or 'NOTIFY' two different e-mails or send a text to a cell phone when new orders are pending?
Hello @Christian I do apologize. At this time, the Physician Portal does not have this functionality. Axxess strives to continually improve our solutions through thought-leadership. To serve you better, I would encourage you to share and submit an enhancement requests through the Support Ticketing Center to allow our product team the opportunity to review and consider your request for a future enhancement. Thank you for your continued partnership and being a valued Axxess customer. Stephanie