Am I crazy or didn't there used to be a column to the far left in the Schedule Center that was not just for Authorizations but showed a green check if the scheduled visits and order frequencies matched for each patient. Is that not a feature in axxess any more? I submitted the ticket but they only spoke of Auths. This used to be present even on our straight Medicare patients who have never required auth and an auth is not marked as needed in the payer set up.
Where am I?
In The Axxess Community you can ask and answer questions and share your experience with others!
Hi Nicole! Than you for reaching out in the User Community!
Yes that is still there in the schedule center. You will not see it in the patients chart, but if you go to the schedule center or schedule activity you will see the Frequency column along with Authorization column. Please reach out if you have further questions.
Thank you for being a valued Axxess Customer!
Krystal
I do not have a frequency column for some reason, and I am in the Schedule Center. Is there some place to enable that?
It could be in your permissions. Make sure you have the scheduling permissions.
Hello @Nicole . The feature you are mentioning is in your organization's Company Setup > Clinical tab. Select "Enable" > log out > log back in and it will appear in the Schedule Center as @Krystal mentioned in her response below. Additionally, in the Scheduling tab, you can "Enable" Authorizations as well. Hope this helps. Please let us know how we can assist you further. Stephanie
Got it. Thanks!