Since the most recent update I can no longer access the Ticket System.  I was told in the past that I was supposed to be a Super User.  How do you verify a user as a Super User? Is this a known issue?  What can be done to resolve this issue and allow me access to the Ticket System?

 

BTW the menu option [Help > Submit a Ticket] opens a window to the following web address:

https://help.axxessweb.com/openid/login/1

This times out and redirects to the following web address:

https://www.axxess.com/help/search/?q=502+help