We have a visit that shows up on schedule deviations and three of us have tried (and failed) to move it to new episode. We've tried changing dates, moving to new episode within details but nothing is working. We continuously get an error that says "not within episode range". The new cert period has been created so it does has a new episode to move to. The only thing I can think of is that it is in "saved" mode.
Anyone else encounter this issue?