Is anyone else still having issues with the redirecting screen when logging in? Most computers will now allow them on, but we have one computer that still gets stuck on the redirecting screen. We've tried clearing the browser history and cache and it still doesn't work. Any ideas?
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Home HealthHome CareHospiceStaffingPatient EngagementRevenue Cycle ManagementPDGMCoronavirus (COVID-19)Axxess CARE User Group for OrganizationsAxxess CARE User Group for Clinicians Redirecting...
Redirecting...
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Yes I have same the issues Im the only one who cant access.
No issues for me today.
We are still having that kind of issue. We have been calling support to no avail. We are getting frustrated and losing productivity with this. Trying to scout for other options.
Happening to us too. But only on 2 out of 9 workstations in our office.
It's happening for us too. Field staff can't get in to see their schedules, see patients medications, to chart their visits etc etc. It's costing us $$$$$$
Today the issues seem to be a bit better. Last week my clinicians as well as office staff was sticking like crazy. Most could not charting. This also caused issues with reports.
Computer settings -> time settings -> Sync time settings
This solved the issue for me when logging in I was just getting a blank screen or redirect.
@Cory OUR IT TECHNICIAN GETS THAT. IM GOING TO LET HIM/HER KNOW TO TRY THE SYNC SETTINGS. HE/SHE GETS THAT BLANK SCREEN ON AT LEAST 2 DIFFERENT BROWSERS