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Operations Manager
Asked a question 2 years ago

Are any other super users unable to connect with the Ticketing Center? The links are stuck in a loop. Help > Submit a Ticket > Help Center > Login > Axxess Planner

Where am I?

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@Nicole61  this has happened to me.  what ive figured is that you may have been on logged in for quite a while.  what I do is on the axxess software, I just log out then back in again. then I go the help>submit a ticket and the new tab/window will open to the ticket center.


I think what happens when my software times out,then I log back in and stay on the software, the link to the ticket center becomes "stale".