Skip to main content
Home Health
Asked a question 8 months ago

are others able to run that new patient diagnosis report that came out 2-3 months ago? support says you have to have created tags but not all agencies use tags. i created a tag to test this but when i download the spreadsheet once its done, no data returns besides a header and below that it says "No data within these parameters"

Where am I?

In The Axxess Community you can ask and answer questions and share your experience with others!

Seems that report is something to click on, just for looks. It has never worked. I have called, messaged, asked for help in the community forum. Nothing works. I did the same thing you did. I created a tag , added it to a patient chart. I went to reports, selected that tag and same thing NO DATA WITHIN THESE PARAMETERS". The report is USELESS.  ALL Axxess needs to do is REMOVE the Tag required feature. It does not work with or without a tag, but it will not even let you try without selecting a tag.