Skip to main content
Home Health
Asked a question last year

Expiring Licenses Report: How do I get the category Other to show in the report. After the upgrade on Axxess. Waiting for an answer from Axxess since 7/21/21

Where am I?

In The Axxess Community you can ask and answer questions and share your experience with others!

Sinquefield, Kaylin
Implementation Consultant

Hello, Minerva!

Thank you for using the User Community!ย 

The 'Other' category does pull onto the expiring license report as long as there are dates entered for that 'other' item you've entered under the employee. I tested it to make sure it pulled onto the report. Another thing to check is the date range in the report for the expiring items you are trying to catch. If for some reason, you have dates entered under the employee and nothing still pulls to your report, please call the Help Desk at 1-866-795-5990 so a ticket can be created with your agency's information.

Thank you for being a valued user of Axxess!