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Home Health
Asked a question 6 months ago

Hello Axxess Team! Have there been issues with the Mobile App? We've had several clinicians contact our home office saying they are getting the Red Alert Triangles that are preventing them from getting completing notes and getting signatures. We don't see any issues from the desktop version.

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Yes the red Triangles issue started 3/30 w our agency.  See my post from this morning. 

Alex
HEALTHCARE PROVIDER

I JUST SPOKE TO SUPPORT. IT WAS AN ISSUE. THEY SAID FOR YOUR CLINICIAN TO DELETE THE IOS APPLICATION FROM THEIR DEVICE THEN REDOWNLOAD IT.