Yes the red Triangles issue started 3/30 w our agency. See my post from this morning.
Question
Home Health Hello Axxess Team! Have there been issues with the Mobile App? We've had several clinicians contact our home office saying they are getting the Red Alert Triangles that are preventing them from getting completing notes and getting signatures. We don't see any issues from the desktop version.
Hello Axxess Team! Have there been issues with the Mobile App? We've had several clinicians contact our home office saying they are getting the Red Alert Triangles that are preventing them from getting completing notes and getting signatures. We don't see any issues from the desktop version.
Where am I?
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I JUST SPOKE TO SUPPORT. IT WAS AN ISSUE. THEY SAID FOR YOUR CLINICIAN TO DELETE THE IOS APPLICATION FROM THEIR DEVICE THEN REDOWNLOAD IT.