We apologize for the miscommunication. At this time our Home Health solution does not allow for secondary billing. However, you will be able to send a claim to a secondary payer using our RCM solution.
Please see attached instructions: https://help.axxessweb.com/secure/attachment/147587/147587_RCM+Secondary+Billing+%281%29.pdf39
Have a wonderful day and thank you for choosing Axxess!