Skip to main content
Question
Home Care
Terrence
IT Admin
Asked a question 3 months ago

Is there a documented process to change a user's email?

Where am I?

In The Axxess Community you can ask and answer questions and share your experience with others!

Christine Hernandez
Client Experience Representative

Hi Terrence,

Yes there is a Email Change Request form. That is to be filled out and returned prior to updating email on our end.ย 

Please call our support line and someone will be more that happy to assist in sending that form to you and updating while on the line. 1-866-795-5990

Thank you!