Hi @megan16 Per your agencies policies and procedures, a clinical manager/admin/DON, with the proper permissions can go to the HHA Generated POC> actions column>details>and manually change the HHA Generated POC to complete as a workaround, but we do suggest that the POC is reviewed by QA before completing this workaround. Hope this helps. Let me know if I can be of further assistance. Thank you for being a valued Axxess customer!
Krystal