Question
Hospice
Our hospice agency nurses have not been able to put their own orders in because it says that we do not have authority to put in a new task. So, admin is having to put in all of our new tasks, scheduling, and all Physician's orders. This is ridiculous. A "ticket" was created on Monday morning and nothing has changed. Efficiency in IT with axxess would be great!! Does anyone have suggestions about what to do to get axxess to fix problems in a timely manner?
Our hospice agency nurses have not been able to put their own orders in because it says that we do not have authority to put in a new task. So, admin is having to put in all of our new tasks, scheduling, and all Physician's orders. This is ridiculous. A "ticket" was created on Monday morning and nothing has changed. Efficiency in IT with axxess would be great!! Does anyone have suggestions about what to do to get axxess to fix problems in a timely manner?
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