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Question
Home Health
Michelle
Director of Quality and Compliance
Asked a question 11 months ago

We just turned on the wound manager. My SOC clinicians are reporting they are only able to load one wound. I was able to duplicate this problem in a test case, after one wound is loaded, the Add New Location option is grayed out (I have a screen shot). Please help, I want my team to have faith in the wound manager!

Where am I?

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Good Morning @Michelle39 ,

Happy New Year! We apologize for the issue you are experiencing.

To better support you we need to see screenshots and review more details of the issue you are reporting. Please contact our Support line (214-575-7711 OPT 1) or enter a ticket with specific details and screenshots via the Support Ticketing Center for further assistance.

We look forward to supporting you and thank you for being a valued Axxess customer!