Our employees have not been able to EVV or document since early this evening HST. We cannot submit a ticket because we cannot get into the system and unsure if anyone can address this immediately. We'd appreciate an update. Mahalo.... (More)
Axxess CARE User Group for Clinicians0 followers1 question15 posts
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Home HealthHome CareStaffingPatient EngagementRevenue Cycle ManagementCoronavirus (COVID-19)Axxess CARE User Group for OrganizationsAxxess CARE User Group for Clinicians
Update: This issue is fixed but the update ended up causing more issues. Â Now I am unable to see my patient information in the mobile app. Â The system is really causing some chaos in our work week.Â
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Home CareHome HealthRevenue Cycle ManagementHospiceStaffingPatient EngagementPDGMCoronavirus (COVID-19)Axxess CARE User Group for OrganizationsAxxess CARE User Group for Clinicians
Terrence, Thank you for asking. If you were to navigate to your "My Account"> profile in the upper right corner>Settings Icon> Edit Profile> choose a title from the drop down list, and then courses are available according to title.Â
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Home CareHome HealthRevenue Cycle ManagementStaffingPatient EngagementPDGMCoronavirus (COVID-19)Axxess CARE User Group for OrganizationsAxxess CARE User Group for Clinicians
Hi Terrence,
Thank you for making us aware that you are unable to access this ticket. We apologize for any inconvenience you may be experiencing. Our dedicated team is aware and are working to resolve this matter as quickly as... (More)