SN did a recert and then several days into the new cert period did a discharge. Now, when I try to go over the recert, the plan of care (purple) section is completely blank. I'm assuming SN did goals met when he did the discharge. Is there a way to get the Plan of Care section to come back so that I don't have to re-do the entire Plan of Care section for the recert 485? PLEASE HELP!
Donna Graham 60 Office Manager
Coder (formerly HCS-D certified)
Office Manager
Rehab Coordinator
Been with Agency for over 11 years!
Over 50 with two grown boys, married to my college sweetheart!
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I have a paraplegic patient and the OASIS Neuro section has paraplegia and quadriplegia greyed out. Does anyone know what drives those items to be greyed out? I don't know which questions the nurse answered that would make those be greyed out. Help!

I know this is a somewhat ridiculous question having been using Axxess for several years but
When in the Functional Status of the Recert Oasis, where do the answers pull from? I've got grayed out upper body dressing but lower body dressing I can mark the 1st option. Bathing is the same way it has 0, 1 grayed out so I can only choose 2 or worse. This patient is blind, but quite functional; however, I cannot get to the correct M00s because they are grayed out. I'm wondering what I marked that would gray out those M00s. Any help?
Donna

Axxess Home Health App
How do I get a patient removed from an SN patient list on the App for Home Health if it's no longer his patient? Nurse is getting frustrated because there are patients that he's NOT supposed to see clogging up his true patient list. He also has duplicate patients listed?
TIA
Donna
Is anyone else having issues with Request Errors and super slow transitions today?
We can't QA, edit physicians, etc. I've been on hold for customer service for quite awhile.