Sinquefield, Kaylin

95

Implementation Consultant

@Erva Yarborough Infection Logs do not 'live' in patient charts, therefore you're not able to add these via patient chart>selecting Visits, Tasks & Orders. Instead, the employee would need t... (More)

@Erva Yarborough  Hello! Yes, you can do this by going to the patient's chart>selecting Visits, Tasks & Orders, using the + button in the top right, and filling out the information needed to... (More)

No problem! Go to Reports>Statistical Reports>Census by Primary Payer. If you don't see this category of reports, reach out to your agency's management to add permissions to view this report... (More)

Hello, Shawna! Thank you for using the User Community!  Depending on your other Axxess Product Line, there will be a payer listing report inside of Hospice-Census by Primary Payer, Home Hea... (More)

Good morning, Diane! Yes, this is a known issue and our IT Team is working on the resolution. The issue is with the phone number, so you can add the contact for now, and go back in and add ... (More)

Hello, Wilda! Thank you for using the User Community! To add the pharmacy/medications to a patient's claim you will go to Billing>Claims>open the patients claim>service lines>add service li... (More)

April, Thank you so much for using the User Community! Yes, we are aware of this issue. Can you email me at ksinquefield@axxess.com so I may assist you/your agency? Thank you, Kaylin (More)

For Axxess Home Health you will need to do a ticket to request Download Feature. Download is only available for Admin or DON role. Then, go to Patients > Patients Charts > Schedule Activity ... (More)

Hello, Erva! Thank you for using the User Community! I see your title is Hospice Patient Care Coordinator so I am going to answer your question on how you would download a patient chart via... (More)

Hello Donna, I wanted to let you know that I have seen your message and am reaching out to Axxess' Accounting Department with Becky's contact information so she can provided the items that s... (More)