Another issue today unfortunately, one of our PTs does not have the option to "check for errors" when signing off his PT evals and re-evals. Because of that a PT POC is not being generated either. The SN POC has already be approved and sent to MD so PT is not pulling into that POC. Any other settings or things to check to correct that?
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Am I crazy or didn't there used to be a column to the far left in the Schedule Center that was not just for Authorizations but showed a green check if the scheduled visits and order frequencies matched for each patient. Is that not a feature in axxess any more? I submitted the ticket but they only spoke of Auths. This used to be present even on our straight Medicare patients who have never required auth and an auth is not marked as needed in the payer set up.
If CAHPS is an option on my dashboard and we have the option to choose to send patients CAHPS surveys or not when admitting are we set to begin using this feature? Do I need to select an authorized vendor? Is this feature included in our monthly price already? We are a new agency that will just now begin utilizing this feature. Any insight is helpful. Thank you.
I am entering UTNs and affirmed decisions, marking saved and received. Moves into PCR history as non-affirmed and does not save the UTN/affirmed response. Is this a system issue? Was working fine just a few days ago.