We are having difficulty reaching anyone for assistance with issues we are having with the software for Home Health. We have called multiple times to be on hold and then automatically disconnected without be able to speak to anyone. I have submitted help desk ticket as has another employee for issues.
Does anyone have another number to call other than the main number of 1-214-575-7711?
We are unable to open OASIS SOC for SN on the mobile app even after updating the Android Tablet App as instructed. Also the system is not saving documentation when putting in information when using the desktop.